Crunch Branding Terms & Conditions

 

1. GENERAL

Unless otherwise agreed in writing by Crunch Branding, all goods are supplied in accordance with these Terms and Conditions of  business.

All orders placed with Pitlane Promotions are deemed to be acceptance of these Terms.

 

2. PAYMENT TERMS

Strictly net 30 days from the date of invoice, unless special settlement terms have been agreed by us in writing.

All new accounts are payable on a pro-forma basis for the first order.  Orders will not be despatched until payment has been received.

We reserve the right to charge interest of 2.5% monthly on all accounts that remain unsettled within our terms of trading.

We reserve the right to charge you for any legal or collection charges where it has been necessary to obtain payment from you on an overdue account through a third party or court proceedings.

 

3. PRICES

All prices shown are in Pounds Sterling and are subject to fluctuations in the Exchange Rate.

 

4. VAT

All price shown are subject to VAT at the current rate.

 

5. QUOTATIONS & CONTRACTS

Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation, import duties, customs and exercise duties or otherwise.

The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation or accepted contract, we shall be entitled to charge such increases to you. 

All quotations are valid at the time of quoting error and omissions excluded.

 

6. QUANTITY VARIATION

The quantity ordered will always be the quantity we will be aiming to deliver, however we reserve the right to supply up to a maximum of 10% over or under the order quantity.

 

7. CHANGE OF ORDER QUANTITY

Any changes in the ordered quantity must be made in writing to us prior to commencement.  Any increase in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.

 

8. THE GOODS

We may from time to time make changes to the specification of the goods which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality of fitness for purpose of the goods.

 

9. SMALL ORDERS

Where you require a quantity smaller than the minimum quantity shown, this is normally possible but usually carries a small order surcharge, please contact us for an exact quotation.

 

10. SAMPLES

These are supplied on approval and will be charged if not returned in good condition within 14 days, unless otherwise agreed by us inwriting.

 

11. RETENTION OF TITLE

The risk of the goods shall pass to you on delivery.  All goods remain our property until paymentis received in full.

 

12. DELIVERY

Our delivery hours are 9am – 5.30pm, Monday to Friday and a signature will be required to acknowledge receipt.

Carriage will be an extra charge to each order and the cost will be determined by the size and weight of the consignment.

While every effort is made to deliver goods on time, No liability is accepted for delays occurred by circumstances beyond our controland we will work with you and the carrier to resolve any such situation.

Discrepancies or damages apparent at the time of delivery must be noted on the carriers consignment note and notified to us within 5days.

 

13. CLAIMS

Claims arising from damage, delay or partial loss intransit must be made in writing within 5 days.

 

14. ARTWORK

Artwork and design facilities are available but we can only be responsible for reproduction of artwork supplied by the client or produced against their written order. 

A paper or email proof must be checked thoroughly and approved before an order is proceeded with and this is deemed the full and final responsibility of the client and we cannot be held responsible for any errorsin artwork there in.

Whilst every effort is made to give a faithful reproduction of clients particular colours, variations in inks, foils and colours can be created by different surfaces and materials to be printed, therefore we cannot 100% guarantee exact reproduction.

 

15. REFUND, REPLACEMENT & CANCELLATION

Goods supplied against orders cannot be returned for any reason once they have been printed to your specification.  However if the print us incorrect i.e. not as per the approved artwork, we will re-print the products immediately.  Goods are not supplied on a sale or returnbasis.

If goods are incorrect, faulty or damaged upon delivery we will exchange the product or issue a refund for the full price, however we must be notified in writing within 5 working days following your acceptance of the delivery.  We will arrange for the goods to be collected by our nominated carrier at our own expense, and meet the cost of any subsequent delivery or replacement items.

Refunds will be paid via the identical method of payment used to purchase the goods within 30 days of receipt of the returned goods.

A charge will be made on all cancelled orders, together with the charge for all work carried out up to the date of written cancellation.

 

16. LIABILITY

Save in so far as defects in the goods cause death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect shall be limited to the contract value of the goods.  We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with notification of claims procedures set out inclause 15.  Nothing in these terms and conditions shall affect the right of a consumer.

 

17. FORCE MAJEURE

We will not be held responsible for any failure or delayin carrying out our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability to you.

 

18. LAW

This contract shall be governed by and constructed in accordance with English law and the courts of England shall have jurisdiction to hear all disputes arising in connection with it.

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